Privacy Policy

telecomshelpline.com (a trading name of Fundraising Innovations Ltd who also provide energyhelpline.com and moneyhelpline.com) takes your privacy seriously. This Privacy Policy explains how our service is provided and what data we collect about you.

Fundraising Innovations Ltd (company number 04426857) is the data controller in relation to the Services and your personal data collected on our site. Our registered address is The Cart Wagon Lodge, Friday Street Farm, Friday Street, East Sutton, Kent, ME17 3DD.

telecomshelpline.com's comparisons are powered by broadband comparison service Broadband Genie. We do not collect any personal data which you input into our site for information on how Broadband Genie processes your data please visit their website and view their Privacy Policy.

We do not use cookies on our site for information about whether Broadband Genie uses cookies please visit their website.

Our website contains links to enable you to visit other websites of interest easily once you use these links you will leave our site and should note that we do not have any control over that other website. We are not responsible for the protection and privacy of any information which you provide whilst visiting those other sites, and such sites are not governed by this privacy statement. Please refer to the Privacy Policy applicable to the website you are using.

If you have any queries about the data we hold about you, or about the safeguards we have in place to protect it, you can contact our Head of Quality and Compliance at data@energyhelpline.com.

Your Rights

You have the right to request access to your data have it amended if it is not correct place restrictions on, or object to its processing request erasure of your data and have the right to data portability (provided in a format which other companies are able to use). If requesting any of the above please state the service you used (telecomshelpline in this case) and provide in writing, or by email to data@energyhelpline.com.

If you opt into marketing permission you have the right to change your mind at any time you can do so by emailing us at customerservices@energyhelpline.com .

You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues. If you have a concern we would appreciate the opportunity to deal it before you approach the ICO and request that you contact us in the first instance

We may amend our Privacy Policy from time to time. If we make any substantial changes in the way your personal information is used we will make that information available by posting a notice on the website.